Business system/application engineer
Business system, application, integration engineer involved in telecommunication projects and digital transformations for more than 20 years. Broad experience and understanding of IT, DevOps, and telecommunication technology. Complete oversight of all applications, databases, and business intelligence across the organization and application lifecycle. Propose and oversee the change in the various flows which led to fixing up to 50% errors and timeout during the processes. Developing various business applications, from enterprise applications to shell scripts. Providing end-to-end production support for enterprise applications. Strong experience with Incident Management, Problem Management, Service Availability Management, and Change Management, and proud to increase the resolved incidents within SLA from 80% to 98.5% in one of the company worked. Acting in different roles with various mobile operators and vendors in international teams. Excellent investigative and analytical capabilities even under pressure. Ability to automate and re-engineer the processes using various open-source technologies and tools. Fast learner and adopting new technology with ease.
Serbian, Croatian, Bosnian
English
Spanish
German
Stefano Sega Head of Software Engineering at Virgin Mobile
Ivan is a great System Manager and I had the pleasure to work with him. He has a great experience in the Telecommunications industry and excellent problem solving skills, allowing him to quickly analyze and solve any issue on complex systems and tech platforms. His knowledge of telco business together with his wide tech skills helped the company greatly in handling IT operations and production support. On top of this, he's an amazing colleague and had a great time with him in my team.
Snezana Radenkovic Product Owner (SAFe) - billing at Vodafone
Ivan is an outstanding performer and a colleague. With a lot of experience and knowledge he copes with any given task. What is most important he is a team player always willing to help and contribute to achieving goals.
Igor Pilja CApplication Architect - Site Reliability Engineer at FedEx
I had the privilege of working with Ivan at Telecom Serbia (MTS) and VIP Mobile. Ivan is a hard-working, reliable and highly intelligent individual. He is a very dedicated and professional individual within the IT field and will enhance any team or project.
Yiannis Georganas Oracle BRM/ECE OpenShift implementation - Senior Solution Integrator at Oracle Global
Ivan is a highly experienced VPN Integration Engineer with deep knowledge and extensive experience in the subject. Very strong on the configuration at all levels. He is also an excellent troubleshooter on the various issues on the platform and its many components. His oral and writing skills are of a very high standard and he is also familiar with E/// general procedures, methods and standards.
Dubai, UAE
Phone: +971 58 582 4471
Phone: +381 60 000 4471
Email: ivan@zivkovic.biz